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Re: Contact face off in C4C

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Have you tried the BUYING CENTER on the Account (standard in 1511, 1602 - you enable in Personalize) this gives a direct Contact to Employee relationship.

buying centre.JPG

It also shows a nice relationship map of the Contacts 

Buying Centre Map.JPG

 

And even shows the Employee Responsible beside the Contact !

Buying Center - Employee.JPG

Good Luck hope this helps!


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