Sriam:
1. Snippet of requested logs file.
May 27, 2016 2:59:37 PM [Info ]: Command line: /usr/sap/BJD/J51/exe/sapcontrol -nr 51 -host servername -prot NI_HTTPS -function GetProcessList
May 27, 2016 2:59:37 PM [Info ]: Standard out: /install/BJD/SUM/sdt/tmp/SAPCONTROL_GETPROCESSLIST_51_853.OUT
May 27, 2016 2:59:37 PM [Info ]: Process ID 286 has been started.
May 27, 2016 2:59:37 PM [Info ]: Waiting for process ID 286, name sapcontrol to finish.
May 27, 2016 2:59:37 PM [Info ]: Process ID 286, name sapcontrol has been finished, exit code 1.
May 27, 2016 2:59:37 PM [Info ]: The sapcontrol service on host servername and instance 51 is not started.
May 27, 2016 2:59:39 PM [Info ]: Process ID 287, name sapcontrol has been started.
May 27, 2016 2:59:39 PM [Info ]: Command line: /usr/sap/BJD/J51/exe/sapcontrol -nr 51 -host servername -prot NI_HTTPS -function GetProcessList
May 27, 2016 2:59:39 PM [Info ]: Standard out: /install/BJD/SUM/sdt/tmp/SAPCONTROL_GETPROCESSLIST_51_854.OUT
May 27, 2016 2:59:40 PM [Info ]: Process ID 287 has been started.
May 27, 2016 2:59:40 PM [Info ]: Waiting for process ID 287, name sapcontrol to finish.
May 27, 2016 2:59:40 PM [Info ]: Process ID 287, name sapcontrol has been finished, exit code 1.
May 27, 2016 2:59:40 PM [Info ]: The sapcontrol service on host servername and instance 51 is not started.
May 27, 2016 2:59:42 PM [Info ]: Process ID 288, name sapcontrol has been started.
May 27, 2016 2:59:42 PM [Info ]: Command line: /usr/sap/BJD/J51/exe/sapcontrol -nr 51 -host servername -prot NI_HTTPS -function GetProcessList
May 27, 2016 2:59:42 PM [Info ]: Standard out: /install/BJD/SUM/sdt/tmp/SAPCONTROL_GETPROCESSLIST_51_855.OUT
May 27, 2016 2:59:42 PM [Info ]: Process ID 288 has been started.
May 27, 2016 2:59:42 PM [Info ]: Waiting for process ID 288, name sapcontrol to finish.
May 27, 2016 2:59:42 PM [Info ]: Process ID 288, name sapcontrol has been finished, exit code 1.
May 27, 2016 2:59:42 PM [Info ]: The sapcontrol service on host servername and instance 51 is not started.
May 27, 2016 2:59:42 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.j2ee.tools.controlservice.ServiceControllerException: Service for instance 51 on host servername is not started after 240 seconds.
2. Kernel version: 722_EXT_REL ; 64 bit UNICODE; Patch Level 101
3. SUM is started using root user as per SUM 1.0 SP16 Patch level 10. I am able to restart Portal System (manually).
Ian:
Yes I am able to manually start Portal system using sapcontrol command. Also SUM is able to start Portal System but takes around 6 min and before it completely restarts it throws error.
sapcontrol -nr 51 -host servername -prot NI_HTTP -function StartSystem (System starts successfully)
sapcontrol -nr 51 -host servername -prot NI_HTTPS -function StartSystem (System fails with below error)
servername:bjdadm 65> /usr/sap/BJD/J51/exe/sapcontrol -nr 51 -host servername -prot NI_HTTPS -function GetProcessList
sapparam: sapargv(argc, argv) has not been called!
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
27.05.2016 17:05:19
GetProcessList
FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()
Bhavin