Dear gurus,
My company is providing car services service. Therefore, we would like to activate the customer service (cs) function to create service order (sales order will not be create in our scenario).
The basic business flow as below:-
Create service request (IW51) --> convert the service request to service order --> perform the job and actual cost incur --> IW41 for labor charges by activity type & MIGO to issue spare parts used --> TECO the service order (IW32) --> request for billing (DP90) --> create invoice billing (VF01)
We need the print the quotation & billing for service order
1. Quotation - based on planned cost of labor charges and spare parts (item line)
2. Billing - based on actual cost of labor charges and spare parts (item line)
How should i configure the DIP profile?
1. What data should i maintain for set (GA01)? material no? G/L account?
2. How should i maintain and select for characteristic & material determination in DIP profile (ODP1)?
My billing setting as below
