Hi Priya,
Could you share below info, so that I can give a try:
- User's (Manager's) IT-0001 screenshots
- Team view screenshot (Navigation to the application you are accessing) - crucial
Ensure below data is accurate:
- Manager's Chief relationship
- User validity IT-105
- Valid position those are occupied by Persons under Manager's Org.Unit
I know that all the above may not the exact reasons for your problem but don't take a chance.
Regards,
Srikanth Naidu. Akula